Frequently Asked Questions ::

How close to the beach are you?
All of our properties are very close or on the beach. Please see individual descriptions to see how close your vacation home is to the beautiful blue Caribbean!

How close to town are you?
The condos at Luna Encantada are less than one block from 5th Avenue, the paved pedestrian walkway that runs parallel to the ocean and is Playa's main street. The casas and villas of Playacar Phase I are just south of the ferry dock and the south end of Quinta Avenida.

Do we need to rent a car?
Not really. Everything in Playa is within fairly easy walking distance. If you decide you want a car after arriving in Playa, there are a myriad of rental services available in town. All of the villas do have parking for vehicles and for those staying at Luna Encantada, there is free underground parking availability.

How do we get to Playa?
From Cancun You can have us arrange transportation by van ($70 each way) or you may take a cab or the luxury bus. A cab will cost about $65-80. The bus costs $8 per person each way. The bus station is located at the south end of 5th Avenue (about 2.5 blocks from the condos at Luna Encantada). There are cabs/pedicabs/tricyclettes that will transport you and/or your luggage from there.

From Cozumel Take a cab from the airport to the ferry dock. Ferries leave each hour and it takes about 35 minutes to arrive in Playa del Carmen . From the ferry dock in Playa you can get a cab/pedicab/tricylette to get to your vacation home.

What about safety?
We have never felt the smallest bit unsafe in Playa. The condos at Luna Encantada have security gates and 24 hour security guards. Use common sense like you would anywhere lock your door, don't leave valuables lying around.

Do we need to get pesos?
No. All stores in Playa will take dollars and euros. There are ATMs nearby and places to change money, if you wish. We recommend that you take at least 100 dollars in ones -- very handy tipping and buying small items.
How far are the ruins?

Tulum is the closest -- about 45 minutes. Coba is about 1.5 hours away. Chichen Itza is further, but tours are readily available for a day trip.

Where can we get groceries?
Super WalMart is 5 blocks away. We typically walk there and take a cab back. Also within walking distance is Mega and Chedraui. You will want to take a cab to get to Sam's Club.