Frequently Asked Questions ::

How close to the beach are you?
All of our properties are on the beach or very close! Please see individual descriptions to see exactly how close your vacation home is to the beautiful blue Caribbean!

How close to town are you?
In Playa del Carmen, almost all of our condos are less than one block from 5th Avenue, the paved pedestrian walkway that runs parallel to the ocean and is Playa's main street. The casas and villas of Playacar Phase I are just south of the ferry dock and the south end of Quinta Avenida. Paseo del Sol is located on the golf course in Playacar Phase II.
In Puerto Aventuras, you are in town!

Do we need to rent a car?
Everything in Playa is within fairly easy walking distance. If you decide you want a car after arriving in Playa, there are a myriad of rental services available in town.
If you are staying in Puerto Aventuras, you should consider a rental car as it is further from the airport and many of the activities you may wish to participate in.

How do we get to our vacation home?
From Cancun to Playa You can have us arrange transportation by van ($70 each way) or you may take a cab or the luxury bus. A cab will cost about $65-80. The bus costs $8 per person each way. The bus station is located at the south end of 5th Avenue (about 2.5 blocks from the condos at Luna Encantada). There are cabs/pedicabs/tricyclettes that will transport you and/or your luggage from there. Puerto Aventuras can also be accessed by van, cab or bus, the price just goes up!

From Cozumel Take a cab from the airport to the ferry dock. Ferries leave each hour and it takes about 35 minutes to arrive in Playa del Carmen . From the ferry dock in Playa you can get a cab/pedicab/tricylette to get to your vacation home.

What about safety?
We have never felt the smallest bit unsafe in Playa or in Puerto Aventuras. The condos have 24 hour security. Use common sense like you would anywhere lock your door, don't leave valuables lying around.

Do we need to get pesos?
No. All stores in Playa will take dollars and euros and most will accept credit cards. There are ATMs nearby and places to change money, if you wish. We recommend that you take at least 100 dollars in ones -- very handy tipping and buying small items.

How far are the ruins?
Tulum is the closest -- about 45 minutes. Coba is about 1.5 hours away. Hire a cab for the day or take an arranged tour. Chichen Itza is further, but tours are readily available for a day trip.

Where can we get groceries?
Super WalMart is 4 blocks from 5th Avenue. Also within walking distance is Mega and Chedraui. There are always cabs there to bring you and your groceries home. You will need to take a cab to get to Sam's Club if you prefer to shop there!

What about water sports? Massages?
You can do it all right from the beach -- Scuba, snorkel, sail, parasail, windsurf, jetski, catamaran, canoe, fish, etc!
All of the beaches in Playa are public and there are a number of great beach clubs where you can sit, sup and sip the day away!

There are lots of places to get a massage – for a unique treat, have one on the beach. If you prefer more privacy, there are great places on 5th Avenue.